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Acrolinx Platform (Amazon Cloud US) Operational
Acrolinx Platform (Amazon Cloud Europe) Operational
Acrolinx Platform (Amazon Cloud Asia) Operational
Acrolinx Platform (Azure Cloud US) Operational
Acrolinx Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Jun 14, 2025 07:00-11:00 UTC

We have a planned maintenance window to carry out essential infrastructure updates and to apply critical bug fixes aimed at enhancing system performance and security. During this period, you may experience some brief outages or reduced functionality.
Posted on Jun 09, 2025 - 17:37 UTC
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Resolved - We're pleased to report that the service disruption is resolved and all systems are back to normal. We're committed to doing everything we can to prevent similar issues in the future. Thank you for your continued trust in our service.
Jun 6, 23:32 UTC
Monitoring - We've implemented a solution and are now closely monitoring the system's performance to confirm the issue has been fully resolved. Thank you for bearing with us as we work to confirm stability.
Jun 6, 23:22 UTC
Identified - We've identified the root cause of the ongoing service disruption and are diligently working on a fix. We appreciate the patience you've extended to us and understand the urgency to get services back to normal. We’re closer to a resolution and will update you promptly.
Jun 6, 23:18 UTC
Investigating - We're aware of the service issues you may be experiencing. Our site reliability and software engineering teams are fully engaged, investigating the problem. Rest assured, resolving this is our top priority. We’ll provide updates as soon as more information is available.
Jun 6, 23:16 UTC
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025
Completed - The new version of our software has been successfully rolled out. All services are now operational, and you can enjoy the new features and improvements we've made. We thank you for your patience during this update.


Targeted environment: Production
Release notes: https://support.acrolinx.com/hc/en-us/articles/10211264649874-Acrolinx-Platform-Release-Notes

May 31, 09:11 UTC
Update - We're kicking off the deployment of our new software version. While we perform these updates, you may experience some intermittent service disruptions. The new features and improvements are worth the wait!

Targeted environment: Production
Release notes: https://support.acrolinx.com/hc/en-us/articles/10211264649874-Acrolinx-Platform-Release-Notes

May 31, 07:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 07:01 UTC
Scheduled - We are excited to announce that a new version of our software is ready for deployment. During the maintenance window, expect some downtime as we introduce new features and improvements.

Targeted environment: Production
Release notes: https://support.acrolinx.com/hc/en-us/articles/10211264649874-Acrolinx-Platform-Release-Notes

May 16, 16:28 UTC
May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.